Right-click on the file to Run as administrator (even if you are already logged in as an admin).

Save the above file to your desktop PC.

If you are using a previous version of Windows 10, you can use WMDC-Helper.exe. There are other methods of getting WMDC to work, but they are older and usually unnecessary. If the WMDC has any problems after running this utility and a restart, visit our article WMDC Will Not Fully Install, Connect, or Uninstall.

Plug in a cable between your handheld device and computer to establish a connection.

Download our patch WMDC-fixes-for-Win10.msi.For more information see Microsoft Windows Mobile Device Center-ActiveSync.There are two parts to this installation. Download the 64-bit drvupdate-amd64.exe or the 32-bit drvupdate-x86.exe.Juniper Systems manufactures a variety of rugged handhelds and tablets running Windows and Android operating systems. Looking to replace your existing Windows Mobile device? The video below provides step-by-step installation instructions. The most common method used to get WMDC to work is to run our WMDC-fixes-for-Win10.msi patch utility, which may fix WMDC automatically after a restart. If you absolutely need to use WMDC in a newer version of Windows, some possible methods to get it to work are listed below.

Update : We have verified that this information is also applicable for computers running Windows 11. See Mobile Connect by Juniper Systems WMDC in Newer Versions of Windows

WMDC may not work in newer Windows versions, particularly Windows 10 version 1703 (Creators Update) OS Build 15063 or newer, so an alternative is recommended. Microsoft officially ended updates for Windows Mobile Device Center (WMDC, formerly ActiveSync) with Windows Vista in 2008.

Note: This information is provided as a reference and does not imply that Juniper Systems will provide full support for the use of any specific third-party software. This article provides instructions for installing Windows Mobile Device Center.

Microsoft activesync problem